Receiving a complaint is one of the most stressful experiences a General Practitioner can face. However, in today's consumer-driven healthcare landscape, they are an almost inevitable part of practice. Whether it’s a formal letter from AHPRA or a one-star Google review, having a clear strategy can transform a potential crisis into a manageable administrative task. Where Do Complaints Come From? Patients generally have two main avenues for raising concerns: Direct to the Pract

Understanding the Core Requirements Continuing Professional Development (CPD) is a cornerstone of maintaining medical registration in Australia. With the framework introduced in 2023, Australian GPs face clear but demanding obligations that require careful planning and systematic tracking. Annual CPD Obligation: 50 Hours Each calendar year (January 1 to December 31), GPs must complete 50 hours of CPD distributed across three distinct categories:​ Educational Activities (Mini

Ready to Sell and Move On? Planning your retirement or next adventure? Learn how to value your hard work, prepare your clinic for sale, and navigate the tax rules to ensure you walk away with the best possible return.

Thinking of Buying a Practice? Buying an established clinic is exciting, but you need to know what you're getting into. Our checklist helps you spot hidden risks—like lease issues or staff liabilities—before you sign on the dotted line.

Confused by the alphabet soup of acronyms? We explain exactly what PRODA, HPI-O, and NASH are, why you need them, and the order to apply for them so you're not left waiting on opening day.